Loews Chicago Hotel

I stayed at the hotel for three nights during the week of the 4th of July, and overall had a wonderful experience. The staff was exceptionally friendly and accommodating—they went above and beyond to make my birthday special, including a thoughtful small gift that truly made my day. From early check-in to warm greetings throughout our stay, they made us feel genuinely welcome and comfortable. The room was spacious, and the amenities were top-notch. We especially enjoyed the pool, and the gym exceeded our expectations—it was much better than what you typically find in a hotel. The small perks, like the $10 daily credit we used for breakfast, were a really nice touch and added to the overall value of our stay.

This hotel is very well located and within easy reach of Michigan Ave, Navy Pier and the River Walk. The staff were some of the best I have encountered in any hotel. They were proactive in their approach to engaging with us, responded promptly to any requests and displayed a genuine desire to ensure our stay was the best it could be.

The location of the hotel was perfect. Centrally located to lots of things to do and places to to eat. The staff was friendly and helpful. The property was clean and comfortable. They offered hot cocca or cookies on some days. Which was a really nice touch.

We were really pleased with our choice of the Loews for our trip to Chicago. It is in a perfect location, close to Michigan Avenue and the river but we enjoyed Streeterville itself too- Roberts Pizza, Lao Sze Chuan, and the Shoreline boat tour- and we had a great view of the lake and Navy Pier. The hotel is understated but very very comfortable, with an incredibly comfortable large bed, a desk that two can use, an huge elegant bathroom with great hot water pressure, and total blackout blinds so we slept to 8am every morning. It is probably the most comfortable room we have had on our month-long overseas trip. The lobby is cozy, hip and functional like lots of private living rooms. We had brekkie at ETA every morning and the food was great, esp the remarkable lobster eggs Benedict. The pool was just ok and full of kids, but what can you do and at least they had a pool but no jacuzzi. My family enjoyed their Streeterville Social club bar for nibbles and drinks in the sun in the arvo. My family lives in Chicago and I would stay at the Loews again in a heartbeat when we visit.

We had a few minor issues. The Tv needed reset, which was handked immediately, We only had 1 robe and they brought us 2 and slippers immediately.They comped us breakfast credit at ETA which was above and beyond. The lobby is inviting staff is prompt and attentive..Manger personally made sure minor issues were addressed.Extcellent location.The hotel was hosting a wedding and made sure the rest of their guest were well taken cafe the entire time. It is worth the money for the stay,, staff, management and location cant be beat.